How to Complain about Air Noise

Use the following phone numbers and email addresses to make complaints about air noise. Complaining to airport management, the Federal Aviation Administration (FAA), and our Congressman is the most effective way to mitigate air noise over our neighborhoods. The FAA’s decisions about flight paths and noise abatement will be based on the number of complaints made by Sunnyvale residents. Complaining–and complaining frequently–is the best way to bring about change!

It is always best to identify the noisy plane’s destination so that you know which airport to contact about your complaint. You can do so by using a flight tracking web site (click on the Flight Tracking tab to learn more) or by calling the SFO Noise Office at 650-821-5100 (M-F, 8-5). The SFO office has the capability to determine the origin and destination of all air traffic in the area.

Because airports do not report their air noise complaints to the FAA, you should also email your complaint to 9-AWA-NoiseOmbudsman@faa.gov. You will need to provide your name and address, the date and time of the noise disturbance, the type of aircraft (jet, small plane), a description of the noise issue, and the airport or official you have contacted about this event.

Your complaints will also have more impact if you report them to our Congressman. Through legislation and budget appropriations, Congress can significantly influence the actions of the FAA. So please call or write to your Congressman as well.

For San Carlos Airport (SQL):

For Mineta San Jose International Airport (SJC):

  • Noise Abatement complaint form
  • Through WebTrak (You can access the WebTrak complaint form by clicking on the plane on the WebTrak screen. A small window will appear with a button for “Report Aircraft.” Clicking the button opens a complaint form with information about the plane already filled in.)

(Note: For those emailing the noise office, please be advised that only complaints logged through the Noise Abatement website or through the WebTrak site are included in published data. Emails sent directly to the Noise Office are not included in official complaint data.)

If you have other questions or comments for SJC, you can email them at noisecenter@sjc.org or call the SJC Noise Hotline at 408-452-0707.

For San Francisco International Airport (SFO):

  • Noise Hotline: 650-821-4736
  • sfo.noise@flysfo.com
  • stop.jetnoise.net (This is the most convenient way to report your complaint. After registering as a user, you can send your complaint with a single click, even from your smart phone. Note: This application works only for SFO.)

For Palo Alto Airport (PAO):

For Moffett Field:

  • Moffett Noise Hotline: 650-386-0666 (recording, please leave a message for a return call)

For Your Congressman and County Supervisor: